How do I complete my personal account?

Once you have entered your birthdate and last name, you will create a unique User ID and Password. These are used to log back into your account.  Please note, your user ID is case sensitive. You will be asked for a hint question that only you know the answer to if you forget your password. You will then be asked for your contact information, including address, phone number and email. You must also approve the terms and conditions of MCACC’s donation policies. Once completed, your account will be created. Please safeguard the information for future reference.

Show All Answers

1. What payment methods are accepted?
2. Why do I have to create an account?
3. How do I create an account?
4. Why do I have to use my birthdate to create an account?
5. How do I complete my personal account?
6. How do I set up a recurring donation after my account has been set up?
7. Once my credit card has been selected, what’s the next step?
8. How do I cancel my monthly donations?
9. Is my payment information safe and secure?
10. Can I make a gift “In Honor of” or “In Memory Of” someone?
11. How do I fix a mistake on a donation?
12. How do I get a receipt if I can’t locate one?
13. Is my gift tax deductible?
14. What is the shelter’s federal Employer Identification Number?
15. Are there any fees associated with my donations?
16. How do I contact the shelter?
17. Where are the animal care centers located?